Comcast Announces Gigabit Internet Service for Homes and Businesses in Memphis

Offers Ultra-fast Speeds over Existing Network Infrastructure

MEMPHIS, TN – March 26, 2018 – Comcast announced today that it is launching a new internet service that will deliver speeds up to 1 Gigabit-per-second (Gbps) to residential and business customers in Memphis. Starting in late April, Comcast will begin offering these super-fast speeds using DOCSIS 3.1 cable modem technology, which leverages the existing wiring that most people already have in their homes. The gigabit service will be among the fastest and most widely available in West Tennessee, and will include access to the nation’s largest Wi-Fi network of more than 19 million hotspots.

Comcast’s new 1 Gigabit Internet service uses DOCSIS 3.1 technology that makes it possible for Xfinity and Comcast Business internet customers to receive gigabit speeds over the communications lines that most customers already have in their homes and offices.

“From speed increases to fiber expansions, Comcast continues to make technology investments to benefit the residents and businesses of Memphis,” said Memphis Mayor Jim Strickland. “This DOCSIS deployment releases new possibilities for the people of Memphis and for organizations looking to relocate here.”

With a 1 Gigabit connection, customers can:

• Download a 5 Gigabyte HD movie in 40 seconds;
• Download a 600 Megabyte TV episode in four seconds;
• Download a 150 Megabyte music album in two seconds; and
• Download 15 Gigabyte video game in two minutes

The everyday price for residential 1 Gigabit service is $139.95 a month without a term contract. Bundled product pricing is also available.

In addition to residential consumers, this new technology will benefit small businesses that have a need for faster download speeds without costly and disruptive construction of new network facilities.

“Business Internet 1 Gig” and “Business Internet 500” speed tiers will be available to thousands of business customers across Memphis. The new service tiers complement other multi-gigabit options already available to Comcast Business customers, including Comcast Business Ethernet, which the company launched and has been expanding nationally since 2011. Those services can support speeds of 100 gigabits per second over fiber.

Customers interested in this new service will need a DOCSIS 3.1-capable modem, such as the company’s newest xFi Advanced Gateway, to achieve the faster speeds. New and current customers can visit www.Xfinity.com/gig to learn about the new service and request additional information. Small and mid-sized businesses in buildings already served by Comcast can upgrade to Business Internet 1 Gig and Business Internet 500 by calling Comcast or visiting www.business.comcast.com/gig to change their service and order a new modem.

Today’s announcement follows a number of moves the company has made to enhance its high-speed Internet offerings, including an expansion of its national Wi-Fi network, which now includes 19 million hotspots; doubling its network capacity every 18 to 24 months; introducing xFi, a free digital dashboard that enables customers to personalize, manage, and control their home Wi-Fi network, and launching 2 gigabit and 1 gigabit-per-second home Internet services.  Comcast has increased Internet speeds 17 times in the past 17 years.

Other recent moves that capitalize on Comcast’s growing internet and wireless presence include the April 2017 launch of Xfinity Mobile, which combines the nation’s largest and most reliable 4G LTE network with the largest Wi-Fi network. It’s available to all Xfinity Internet customers, and includes up to five lines with unlimited nationwide talk and text, no line access fees, and 100 MB of shared data.  In September, the company announced it is trialing Instant TV, a new service that lets customers purchase tailored video bundles for in-home or on-the-go streaming without the need for a set top box.