Winter Storm Enzo
Tuesday, January 21 @ 10:30 am
Winter Storm Enzo is bringing ice and snow along the Southeast coasts including much of Louisiana, Mississippi, Alabama and Georgia. The National Weather Service has issued winter storm warnings and advisories for parts of Louisiana, and into Savannah and Charleston where snow, ice and wind could combine and make travel conditions hazardous.
Comcast is mobilizing crews throughout the southern region to address any potential service disruptions caused by Winter Storm Enzo. Our response teams are closely monitoring weather updates, activating emergency protocols, and ensuring that our personnel and resources are prepared for swift and safe deployment. The safety of our customers and employees is our highest priority, and we are committed to keeping you connected.
Xfinity Retail Locations
Retail locations in the path of Winter Storm Enzo may have adjusted hours due to weather and safety concerns. Visit www.xfinity.com/local/ for store info and please call ahead to confirm hours. The following stores are scheduled for adjusted hours:
Tuesday, January 21:
Alabama
Mobile (McGowan Park) – closed
Georgia
Alpharetta – open 10 a.m. – 2 p.m.
Acworth – open 10 a.m. – 2 p.m.
Atlanta (Braves/Battery) – open 10 a.m. – 2 p.m.
Atlanta (Midtown) – open 10 a.m. – 2 p.m.
Atlanta (Chamblee-Buckhead) – open 10 a.m. – 2 p.m.
Augusta (Exchange) – closing at 3 p.m.
Eastpoint (Camp Creek Marketplace) – open 10 a.m. – 2 p.m.
Fayetteville (Fayette Pavillion) – open 10 a.m. – 2 p.m.
Hinesville – closing at 3 p.m.
Marietta (The Avenues at East Cobb) – open 10 a.m. – 2 p.m.
Peachtree Corners – open 10 a.m. – 2 p.m.
Sandy Springs – open 10 a.m. – 2 p.m.
Savannah (Twelve Oaks) – closing at 3 p.m.
Savannah (Victory Crossing) – closing at 3 p.m.
Snellville – open 10 a.m. – 2 p.m.
Louisiana
Houma – closed
South Carolina
Charleston – closing at 3 p.m.
Mount Pleasant – closing at 3 p.m.
West Ashley – closing at 3 p.m.
Stay Informed
In advance of the storm, here are some tips on staying up to date on your Xfinity or Comcast Business service:
- Text Alerts: Xfinity customers can receive text alerts about service interruptions by texting START to 266278 (COMCST). Comcast Business customers can also receive text alerts by registering their mobile numbers in the preference center within the My Account section.
- Xfinity & Comcast Business Apps: Xfinity and Comcast Business customers can get the latest status information by using their respective apps – Xfinity app and Comcast Business App.
- Social Media: Follow Comcast on Facebook and Comcast South on X for local storm updates.
We will continue to update this webpage for the latest information on Xfinity and Comcast Business services.
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