Winter Storm Cora
Tuesday, January 7, 2025 @ 3:25 p.m.
As the National Weather Service has issued watches for Winter Storm Cora, we are monitoring the storm’s potential impact. Severe winter weather, including snow, sleet, and freezing rain, is forecasted for the southern region this week. Cities including Little Rock, Shreveport, Nashville, and Knoxville may experience power outages and damage to lines and equipment. Residents and those traveling to and from these areas should ready themselves now for impact beginning mid-week this week. Visit this link for steps you can take to prepare your home or business for the upcoming winter weather.
Comcast is preparing crews across the south to respond in the event that Winter Storm Cora causes service interruptions to our network. Our response teams are actively analyzing weather reports, putting our emergency plans in motion and ensuring our crews and supplies are ready to be deployed safely and quickly. The safety of our customers and our employees remains our top priority, and we’re here to keep you connected.
Stay Informed
In advance of the storm, here are some tips on staying up to date on your Xfinity or Comcast Business service:
- Text Alerts: Xfinity customers can receive text alerts about service interruptions by texting START to 266278 (COMCST). Comcast Business customers can also receive text alerts by registering their mobile numbers in the preference center within the My Account section.
- Xfinity & Comcast Business Apps: Xfinity and Comcast Business customers can get the latest status information by using their respective apps – Xfinity app and Comcast Business App.
We will continue to update this webpage for the latest information on Xfinity and Comcast Business services. Please stay safe and warm!