Comcast Bringing High-Speed Internet to More Communities in Knox County

Comcast to invest millions to deliver high-speed Internet access and full suite of Xfinity services to hundreds of underserved residents and businesses in Knox County

(KNOXVILLE, Tenn.) Sept. 19, 2023
 – In partnership with the State of Tennessee and Governor Bill Lee, Comcast today announced it will expand its broadband network to 1,400 residents, businesses, and local municipalities in Knox County.

Comcast has been awarded more than $275,000 in grants for the Knox County expansion, through the Tennessee Broadband Accessibility Act, which is administered by the State of Tennessee. Through this and Comcast’s multimillion-dollar investment, Comcast will deliver high-speed Internet and its full suite of Xfinity and Comcast Business services to hundreds of underserved residents and businesses in Knox County.

Comcast announced that the construction process for this project has already begun.

As part of this announcement, Comcast has also been awarded grants to expand its services to more areas in Anderson County and Hamilton County.

“Since 2011, Comcast has been working to close the digital divide and connect more citizens and businesses to the power of Comcast’s advanced broadband services,” said Jason Gumbs, Comcast Regional SVP. “We look forward to getting this project started and want to thank Governor Lee, the State of Tennessee and Knox County for their partnership.”

Over the last three years, Comcast has successfully expanded its network to such places in Tennessee as Tipton, Roane, Campbell, Dickson and Cheatham Counties – bringing high-speed broadband services to nearly 5,000 homes and businesses.

Comcast also recently announced it is expanding its network in downtown Knoxville. Hundreds of additional residents and businesses in the area will be able to access Xfinity and Comcast Business services, including residential broadband speeds up to 2 gigabits per second (Gbps) and business Internet speeds up to 100 Gbps.

In addition to Comcast’s traditional services, residential customers in the expanded areas will have access to the following Xfinity services:

  • Xfinity Internet, with speeds faster than a gigabit available, which includes access to a network of 23 million Xfinity WiFi hotspots in locations across the country;
  • Xfinity Mobile, Comcast’s mobile phone service, which combines nationwide 5G cellular service with access to millions of Xfinity WiFi hotspots;
  • Xfinity Flex, a simplified streaming solution for Xfinity Internet customers who choose not to subscribe to traditional cable TV service;
  • Xfinity X1 entertainment platform and voice remote; and
  • Xfinity Home, a total home security and automation solution.

Businesses in the expanded areas will also have access to a full suite of Comcast Business Internet, voice, and video services.

This expansion will also provide families with access to Comcast’s Internet Essentials program, the nation’s largest and most successful broadband adoption initiative for low-income families. Internet Essentials provides low-cost broadband service for $9.95 a month, digital literacy training and discounted computers.

Comcast also offers free and discounted internet and mobile options through the Affordable Connectivity Program (ACP). ACP provides eligible low-income households a credit up to $30 a month toward the cost of internet and mobile services ($75 per month for households on qualifying Tribal lands). Comcast is making ACP credits available for all Xfinity Internet speed tiers, including Internet Essentials. For more information on Internet Essentials and the ACP, visit www.internetessentials.com or call 1-855-8-INTERNET (1-855-846-8376).

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