New interactive store designed to provide a simple and easy customer experience
ATLANTA (Feb. 13, 2019) – As part of Comcast’s nationwide commitment to improve the customer experience, the company has opened a 1,500-square-foot XFINITY retail store in Kennesaw, Ga. Located at 1985 Cobb Parkway (Suite 105), the new store is designed entirely around the needs of customers, allowing them to interact directly with the latest XFINITY services.
The store features contemporary hands-on displays and lounge-like seating areas where visitors can experience all XFINITY products, from internet, video and connected home solutions to Xfinity Mobile.
Patrons can learn from trained specialists how to personalize, manage, and control their home Wi-Fi experience with Xfinity xFi. The platform lets customers easily optimize and evaluate their in-home
Wi-Fi performance, view connected devices, pause Wi-Fi access for any device, and set usage rules.
As consumers increasingly rely on their home networks, Comcast recently introduced xFi Advanced Security, a new service that monitors, blocks and informs customers of online threats to all connected devices — adding an extra layer of protection for their home network.
“We want our customers to get the experience they have come to expect, in an environment where they can interact with our latest and greatest products,” said Doug Guthrie, Comcast Regional SVP. “Therefore, we are increasingly focused on the customer interaction and how we can create the best possible retail setting for them.”
Store hours are Monday through Saturday from 9:00 a.m. to 7:00 p.m. and Sunday from 12:00 p.m. to 5:00 p.m. For more information about XFINITY products and services, call 1-(800)-XFINITY or visit https://comca.st/2GGbNkb.