Comcast South Preparing for Tropical Storms Gordon and Florence

Comcast is actively preparing for Tropical Storms Gordon and Florence, and is ready to support our customers in Alabama, Mississippi, and Louisiana by responding quickly to any impact on our service.

We are taking important steps to ensure we are equipped to manage these weather events while keeping the safety of our employees and customers a top priority. This includes increasing staffing and strategically placing employees in key locations throughout impacted areas, preparing back-up generators and other supplies, and coordinating closely with power companies and local and state emergency workers.

The most effective way for Comcast customers to get outage updates is to visit xfinity.com/MyAccount from any secure, Internet-enabled mobile device or computer, or to download the Xfinity My Account app.