New location designed to enhance and simplify the customer experience
Savannah, GA (March 23, 2015) – Comcast has enhanced its local presence in Savannah with the opening of a new Xfinity Customer Center. The 4,300-square foot space at 1800 E. Victory Drive (Suite B) is the first of Comcast’s newly designed locations to open in the area. The storefront is designed to provide an interactive way for customers to experience products and services, such as the X1 platform and Xfinity Home.
The location features nine service counters, an iPad ‘bar’ with interactive product demonstrations, and dedicated areas that showcase Comcast’s suite of products and apps. It also offers customers payment kiosks for automated bill payments and on-site staff that can facilitate equipment transactions.
“We are pleased that Comcast continues to improve its customer service and invest in Savannah,” said Savannah Mayor Edna Jackson. “We believe today’s announcement will positively impact local customers.”
“Thanks to companies like Comcast, Savannah enjoys a robust and diverse economic base,” said Trip Tollison, president and CEO of the Savannah Economic Development Authority. “Comcast continues to invest in our city, making Savannah a destination of choice for so many businesses.”
“Comcast is proud to introduce our first Xfinity Customer Center in Savannah, which is specially designed to take the service experience to the next level,” said Kerry McKelvey, VP of Marketing and Sales for Comcast. “Our commitment to providing the highest level of service to our local customers continues, and we look forward to furthering our long tradition of investing in Savannah.”