We are working to get your Xfinity services back online.  As power returns in your area, and it becomes safe for our technicians and restoration crews, we will work to repair any damages affecting our network.  It is possible that power could be restored to your home first, but damage to or loss of power […]

We want our customers to stay safe during severe weather events like Hurricane Michael. Here are some important safety tips: Customers should unplug their equipment or use a surge protector to plug in TVs, modems and cable boxes so that when power is restored, those devices aren’t damaged by power surges. Comcast Xfinity Voice customers […]

Store located at newly developed North Decatur Square. Atlanta – September 24, 2018: Comcast announced today the opening of its new Xfinity customer retail store in Decatur. The 4,450 square-foot facility, located at 1575 Church Street (Suite 230), is part of the recently completed North Decatur Square, a mixed-use community that sits on 18 acres. […]

Xfinity Mobile Unlimited customers – We are supporting you before, during and after Hurricane Florence: No data threshold. If you have the Unlimited data option, use as much data as you need at full speed – we will not reduce speeds after 20 GB. You’ll still receive emails about nearing and reaching the usual 20 […]

Comcast is actively preparing for Tropical Storms Gordon and Florence, and is ready to support our customers in Alabama, Mississippi, and Louisiana by responding quickly to any impact on our service. We are taking important steps to ensure we are equipped to manage these weather events while keeping the safety of our employees and customers […]