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Stay Connected during Storms, Natural Disasters and other Emergencies 

September 18, 2023

National Preparedness Month Tips for Comcast Customers  Storms, natural disasters and other types of emergencies are becoming more commonplace. Comcast has tips to help you stay connected in ​an emergency.  ​ If you are an Xfinity customer, you can start by downloading our free mobile apps:​  Accessible via the Xfinity Stream app, NOW TV includes 40+ […]

Filed Under: Comcast Business, Customer Experience, XFINITY Products & Services
Tagged With: Arkansas, Georgia, Mississippi, Severe Weather, South Carolina, Storm-Ready WiFi, Storms, Tennessee

Comcast’s Xfinity WiFi Van Now Stationed in Savannah to Get Community Back Online

September 1, 2023

WHAT: To help those impacted by Hurricane Idalia stay connected to family and friends, Comcast has deployed its mobile Xfinity WiFi van to Savannah, Georgia. Residents in range of the van will have free internet access. Earlier this week, Comcast also opened its outdoor Xfinity WiFi hotspot network in storm-impacted areas across Georgia and South Carolina. […]

Filed Under: Customer Experience
Tagged With: Georgia, Idalia, Savannah, Severe Weather, Xfinity WiFi van

Hurricane Idalia Network Response and Restoration for Georgia and South Carolina

August 30, 2023

Friday, Sept. 1, 2023 at 3:40 p.m. Please know that our response teams will be working through the holiday weekend to get you connected as quickly as possible. For our customers with service interruptions, we apologize for the extended outage and will not stop until all our customers are back online. To help aid in […]

Filed Under: Customer Experience, In the News

Comcast Preparing for Arrival of Hurricane Idalia in Georgia and South Carolina

August 28, 2023

Comcast announced today it is actively preparing for Hurricane Idalia’s arrival to parts of Georgia and South Carolina. Comcast has tips to help you stay connected in an emergency. ​If you are an Xfinity customer, you can start by downloading our free mobile apps:​  Xfinity — Get updates on outages and report service interruptions.​  Xfinity Stream — […]

Filed Under: Customer Experience, Uncategorized

Hurricane Michael Recovery Efforts Have Begun

October 12, 2018

An Xfinity technician repairs equipment on a telephone pole.

We are working to get your Xfinity services back online.  As power returns in your area, and it becomes safe for our technicians and restoration crews, we will work to repair any damages affecting our network.  It is possible that power could be restored to your home first, but damage to or loss of power […]

Filed Under: Customer Experience

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Community Impact

Comcast Unveils New Xfinity Retail Store in Meridian

Store replaces Comcast Service Center on 24th Avenue Comcast announced today the opening of its newest Xfinity store … [Read More...]

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