Comcast Provides Post-Storm Update for Customers in Alabama and Mississippi

Comcast has now resumed normal business operations in Jackson and Mobile.

In addition, our Xfinity retail centers are operating under normal business hours.

If any changes to this schedule are made, we will update you on our homepage. Impacted customers can always call Comcast for any scheduling, technical or billing questions during this time.

For storm related outages, our crews are taking incremental measures to ensure we are best equipped to manage impacted areas while keeping the safety of our employees and customers a top priority. We are encouraging customers to get outage updates for their area and information about their Xfinity service by visiting My Account located at Xfinity using the My Account app from any secure, Internet-enabled mobile device. Customers can always call us at 1-800-Xfinity.