Comcast Opens Free Xfinity WiFi Hotspots to Support Nashville, TN Residents Impacted by Winter Storm Fern

To help residents stay connected as Nashville, TN recovers from the impacts of Winter Storm Fern, Comcast’s network of more than 31,000 public Xfinity WiFi hotspots in Nashville are now available and free for anyone to use, including non‑Xfinity customers, through Wednesday, February 11.

How to Get Connected

For a map of public Xfinity WiFi hotspots, which are located in places such as shopping districts, parks, and businesses, visit the Xfinity WiFi Hotspot Map. Enter your zip code, zoom in on the interactive map to view the results, and click on the locations for details.  

When a hotspot is within range, select the “xfinitywifi” network on a device’s list of available networks and launch a browser. Sign-in options will appear for both Xfinity customers and non-customers.

• Xfinity customers can sign in with their account credentials and will be automatically connected to Xfinity WiFi hotspots within range in the future. Alternatively, customers can use the Xfinity app to securely and automatically connect to Xfinity WiFi hotspots.
• Non-Xfinity WiFi subscribers need to look for the “Get Connected” section on the sign-in page and agree to the Terms and Conditions to be connected. Non-customers will be able to renew their complimentary sessions every 12 hours.

**Please note that if a user does not see the “Accept and Connect” button, the hotspot he or she is trying to connect to is not open to the public and a new hotspot must be chosen.

For assistance, customers can chat online with an agent, visit Xfinity.com/response or connect with Comcast on Twitter at @xfinitysupport.  

Pro Tip — Sign Up for Alerts Xfinity customers can log into their account at xfinity.com/myaccount or via the Xfinity app to sign up to receive text alerts to stay updated on when service will be restored. To receive text alerts from Xfinity about service outages, ensure your mobile number is registered in your Xfinity account. You can do this through the Xfinity app.