New interactive environment transforms the in-store experience
ATLANTA (Mar. 6, 2019) – As part of Comcast’s nationwide commitment to improve the customer experience, Comcast recently opened a 2,400-square-foot XFINITY retail store in Lithonia, Ga, just off Interstate 20. Located at 8200 Mall Parkway in DeKalb County, the store is designed entirely around the needs of customers. The facility features contemporary hands-on displays and lounge-like seating areas where visitors can experience all XFINITY products, from internet, video and connected home solutions to Xfinity Mobile.
Patrons can also learn how to personalize, manage, and control their home Wi-Fi experience with Xfinity xFi. The platform lets customers easily optimize and evaluate their in-home Wi-Fi performance, view connected devices, pause Wi-Fi access for any device, and set usage rules.
As consumers increasingly rely on their home networks, Comcast recently introduced xFi Advanced Security, a new service that monitors, blocks and informs customers of online threats to all connected devices — adding an extra layer of protection for their home network.
“Our focus on improving the customer experience continues with the opening of our new Xfinity retail store in Lithonia,” said Doug Guthrie, Regional SVP at Comcast. “We are proud to offer this enhanced level of service, which will enable customers to better explore our latest products.”
Store hours are Monday through Saturday from 9:00 a.m. to 7:00 p.m. and Sunday from 12:00 p.m. to 5:00 p.m. For more information about XFINITY products and services, call 1-(800)-XFINITY or visit https://comca.st/2HeJNV0.