Comcast continues to work toward restoring Xfinity services to customers across Memphis after one of the worst storms in the area’s history. At this point, we are heavily focused on the areas where we had significant damage to our network, and we continue to work closely with MLGW as they restore service to their customers.
Thanks in part to the assistance of additional employees, contractors and resources from other Comcast markets, we have been able increase our efforts in restoring Xfinity services for customers throughout Memphis.
We will update customers on additional progress via our website, south.comcast.com, and on Twitter @Comcastsouth.
In addition, Comcast has a variety of 24/7 customer support options including 1-800-XFINITY (1-800-934-6489), online at www.xfinity.com/support, via the My Account app and on Twitter @ComcastCares.
For updates and safety tips from MLGW, visit www.mlgw.com.
We thank our loyal customers for their patience during this time.