Retail Center in Snellville Part of Comcast’s Commitment to Improve the Customer Experience
ATLANTA, JANUARY 20, 2016 — Comcast announced today the opening of its new Xfinity Customer Center in Snellville, Ga. The new 6,000-square-foot store at 1905 Scenic Highway will offer customers hands-on access to Comcast’s high-speed Internet, advanced video, digital voice, and Xfinity Home security products.
The new retail center is the fifth of its kind to be added in greater Atlanta in the last three years, and is part of a broader national effort to positively transform how customers do business with Comcast.
The new location features nine service counters, an iPad ‘bar’ with interactive product demonstrations, and dedicated areas that showcase Comcast’s suite of products and apps. It also offers customers payment kiosks for automated bill payments and on-site staff that can facilitate equipment transactions.
“We are grateful to have the full support of local elected officials, business leaders and the Snellville community in making this important announcement,” said Doug Guthrie, regional SVP for Comcast. “We look forward to serving customers in our newly enhanced retail center in the years ahead.”
The new Xfinity Customer Center is open Monday through Saturday, from 10 a.m. to
7 p.m., and Sunday from 11:30 a.m. to 4 p.m.