New location designed to enhance and simplify the customer experience
Charleston, SC (Jan. 28, 2015) – Comcast is enhancing its local presence in North Charleston with a new Xfinity Customer Center, scheduled to open Wednesday, January 28. The 5,000-square foot space at 5037 International Blvd. is the first of Xfinity’s newly designed locations to open in the area.
The storefront is built to provide an interactive way for customers to experience products and services, such as the X1 platform and the Xfinity Home suite of products. It also offers customers payment kiosks for automated bill payments, and an environment for conducting equipment transactions. The location features 10 service counters, an iPad ‘bar’ with interactive product demonstrations, and dedicated areas of the store that showcase Comcast’s suite of products and apps.
“As a major employer in Charleston, we are excited to deliver a state-of-the-art service center that will truly benefit our customers in the future,” said Comcast Regional SVP Doug Guthrie. “With its unique design and modern technology amenities, this service center is the only one of its kind across our entire southern footprint – something we think customers will benefit from and appreciate.”
Effective immediately, Comcast is closing its older service center, currently located at 4400 Belle Oaks Drive in Charleston, as a result of the newly announced location.